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Questions about bookings
Do I need to book ahead?
All of our mystery room experiences must be pre-booked online, we do not accept walk-ins. Same-day bookings can be made on our website up to two hours before a room is scheduled to start.
Are there discounts for larger groups?
Our tiered pricing structure already provides discounts for multiple players, there are no additional discounts available.
Can I bring along extra people even though I booked for less?
Provided the total number of players fits within the maximum player count shown on the rooms booking page you can add extra people. Any extra players will be able to pay for their entry fee on arrival.
Can I bring children?
Our rooms contain adult themes that may not be suitable for some younger audiences and are recommended for persons 16 and above.
Children aged 5-15 are welcome to play our rooms provided at least one 18+ adult guardian is a paying player participating in the session.
All participants aged 5+ will be considered paying participants, however children aged 4 years or younger may attend with an adult guardian free of charge (proof of age may be required).
Due to small items within our rooms a child under 5 years of age must be placed in a restraint, such as a pram or baby carrier.
If you’re looking for a kid-friendly party package we recommend checking out Mindshift in the CBD who have a speciality room designed for those 7-12 years old.
If you have more questions about our rooms or bookings, check our FAQ.