Accessibility and inclusion

Urban Mysteries Co is committed to providing and continually improving services to our diverse community, including people with disability, their families, and carers. We strive to continually improve access to services for everyone to participate in and enjoy our experiences.


We pride ourselves on ensuring our services are inclusive and accessible for all regardless of ethnicity, gender, gender identity and expression, religion or sexual orientation.

LGBTQI+ employer and welcoming space

We welcome members of the LGBTIQ+ community to enjoy our mystery room experiences within our LGBTIQ+ friendly and safe space. We are an LGBTIQ+ employer and a recognised Welcoming Place with ACON. We seek to be part of the positive social change within Australia.

Access and disability

We design our experiences with disability and access in mind, ensuring all participants can have a fun and rewarding experience. As we are located within an older building there are physical limitations.

We are located on Level 1 of 102 Gawler Place. Our ground floor foyer can be accessed from street level, a series of four steps is required to access the lift – a chair lift is available. Within our venue all areas are accessible via standard 820mm doorways. In order to access our bathroom facilities there is a 120mm step. We do not currently have a designated accessible bathroom space. We hope to make adjustments during future development of our building.

Contact us

For questions about access, or to obtain photos please contact us.